write to Chief Immigration Officer (Management Audit).telephone our Customer Services Unit during office hours on (852) 2829 4141 or (852) 2829 4142 or.raise it on the spot to the officer-in-charge or.In such cases, if you want an explanation or if you feel that your case has not been dealt with adequately, you may: There will be occasions when, despite our best efforts, we are unable to provide the services within the specified standards. These should be addressed to Immigration Department at Immigration Tower, 7 Gloucester Road, Wan Chai, Hong Kong. We welcome any comments or suggestions on the way in which our services are delivered. 8 (or higher), or “extreme condition”, or Black Rainstorm Warning Signal is in force.įrequently asked questions in relation to the Special Arrangement in times of Severe Weather Condition Please refer to the public announcements through radio and television for the latest information on the provision of immigration services when the Tropical Cyclone Warning Signal No. Please click here for the office addresses and working hours.
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